Support & Contact

We’re here to help with anything from connecting your Amazon account to billing questions.

Get help

  • Email support: support@scopemind.io
  • Phone: +372 59 185 008
  • Hours: Monday–Friday, 9:00–17:00 Estonian time (EET/EEST)
  • Response time: within 1 business day (priority response on the Pro plan)
  • Languages: English, Estonian
  • In the app: use the chat button in the bottom-right corner

Sales, partnerships and custom plans

Email hello@scopemind.io, or book a demo.

Common topics

  • Connecting Seller Central — In the app, open Connections → Amazon in the sidebar and follow the steps. You’ll be sent to Amazon to sign in and approve read-only access, then returned to ScopeMind. See our Privacy Policy.
  • Disconnecting Amazon — Disconnect in ScopeMind (Connections → Amazon), or in Seller Central under Apps and Services → Manage Your Apps. We delete the data retrieved from your Amazon account within 30 days.
  • Billing, plan changes and cancelling — Open the account menu, then Billing & Plans → Manage subscription. See our Terms of Service.
  • 30-day money-back guarantee — Email support@scopemind.io within 30 days of your first payment.
  • Deleting your account or data — Email support@scopemind.io from your account email address. See our Privacy Policy.
  • Reporting a security issue — Email support@scopemind.io with “Security” in the subject line.

Company details

Scoper Minder OÜ (ScopeMind)
Registration no. 17433231
Akadeemia tee 33, 12618 Tallinn, Estonia

ScopeMind is an independent software provider and is not affiliated with or endorsed by Amazon.